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FAQ

Reset Trade Password

Go "Security Setting" → "Trade Password" → "Change", enter your certificate number, new trade password, confirm the new password, SMS verification code.

1) Go to "Security Setting"



2) "Trade Password" → "Change"



3) Enter your new trade password, confirm the new password and enter the SMS verification code then submit.



4) Trade password changed.


Note: Withdrawals will not be allowed within 24hrs after resetting the trade password! This restriction cannot be solved manually.